Shipping FAQ


Q. What are the delivery charges?

Delivery charge varies with location.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the time-lines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

Q. What is the estimated delivery time?

Beston Skyvision Pvt. Ltd. generally ships the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:
The destination to which you want the order shipped to and location of our ware house.

Q. Are there any hidden costs (sales tax, etc) on items sold by Beston Skyvision Pvt. Ltd.?

There are NO hidden charges when you make a purchase on Beston Skyvision Pvt. Ltd. List prices are final and all-inclusive.

The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

Q. Why does the estimated delivery time vary for each distributor?

You have probably noticed varying estimated delivery timings for different pin-codes for the product you are interested in. Delivery timings are influenced by geographic location of your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery time on the product page itself.

Q. Seller does not/cannot ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for service availability.

Whether your location can be serviced or not depends on
Whether the Seller ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location

At times Sellers/ distributors prefer not to ship to certain locations. This is entirely at their discretion.

Q. Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

Q. What do the different tags like "In Stock", "Available" mean?
'In Stock’

For items listed as "In Stock", Sellers will mention the delivery time based on your location pin code (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available’

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Pre-order' or 'Forthcoming’

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Pre-order duration varies from item to item. Once known, release time and date is mentioned. (Eg. 10th May, August 2nd week)

'Out of Stock’

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Imported’

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the time lines mentioned by the Seller.

'Temporarily Unavailable’

The product is currently out of stock and is not available for purchase. The product could to be in stock soon.

'Permanently Discontinued’

This product is no longer available because it is obsolete, and/or its production has been discontinued.

Q. Does Beston Skyvision Pvt. Ltd. deliver internationally?

As of now, Beston Skyvision Pvt. Ltd. doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.