Extended Warranty


Warranty Conditions:

1) Warranty is confined to the first purchase of the Beston Skyvision's products only & is non-transferable.

2) Proof of purchase (i.e. Purchase invoice or purchase receipt) along with corresponding model and/or the serial number of the unit must be presented when requesting service under warranty.

3) Repairs under warranty shall be carried out by an authorized service personnel only.

4) In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Replacement of parts would be purely at the discretion of Beston Skyvision Pvt. Ltd. alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of Beston Skyvision Pvt. Ltd.), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model equivalent as deemed by Beston Skyvision Pvt. Ltd.

5) The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period. Where a warranty is provided, the product or part replaced becomes the property of Beston Skyvision Pvt. Ltd.

6) It is the sole responsibility of the customer to provide necessary support to the company if the unit to be installed is not suitable for the installer or the service engineer to reach.

7) This warranty will automatically terminate on the expiry of the warranty period as specified in the warranty table, even if Kevin product or part may not be in use for any time during the warranty period for any reason.

8) In case of any unpredicted situation and spares not being available, Beston Skyvision Pvt. Ltd. prevailing depreciation policy (subject to the sole discretion of Beston Skyvision Pvt. Ltd. & could change without prior notice) will be applied on the product as a solution.

9) No Dealer/Distributor/Retailer has authority to vary the terms of above warranty.

10) Only courts in state of Delhi and places where Beston Skyvision Pvt. Ltd. has its branch office shall have the jurisdiction for settling any claims, disputes arising under the warranty.

Warranty Limitations:

1) Damage or Failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or caused by improper or reckless use, which shall be determined by the company personnel.

2) The unit shall be operated at input voltage and frequency as per the user manual. Any failure due to voltage / fluctuation beyond specified tolerance will not be covered under warranty.

3) Consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the product. The company's obligation under this warranty shall be limited to repair of defective parts only under the warranty period.

4) Warranty does not cover repair of any external accessories supplied by Dealer/ Beston Skyvision Pvt. Ltd. as promotional scheme irrespective whether the same is manufactured by Beston Skyvision Pvt. Ltd. or some other manufacturer, installation & configuration of drivers, network & hardware optimizations, cabling or connection.

5) Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defect in materials or workmanship and is reported within Seven (7) days of purchase (Contact customer care)

6) On removal, tampering or alteration of any identification labels on the machine or any of its components including serial number, company is not responsible.

7) If the product has not been installed, operated, maintained or used in accordance with the instructions and / or specifications given in the Operating Instruction Booklet provided with the product.

8) The warranty card is not completed properly at the time of purchase.

9) Any defects, damage, malfunction or failure resulting from alterations, accident, misuse, abuse (viz , spurious/fake accessories, scratches on screen, forcible attachment into USB port resulting in damage of pins, using liquids or non-recommended cleaners on screen or CD- Rom lenses etc.), fire, liquid spillage, miss-adjustment of controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions, improper installation, repair or maintenance or entry by any insect, vermin or foreign object in the Product. Improper repair includes use of parts not approved or specified by Beston Skyvision Pvt. Ltd.

10) Damage or missing items to any display, open box, discounted or refurbished product.

11) Warranty doesn't cover any compatibility and connectivity issue.

12) Warranty is not applicable to the Goods (products) that are not distributed within the region of Beston Skyvision Pvt. Ltd. India.